How do I make an exchange?Updated a year ago
To get the return process started visit our return portal here. Since you also want to exchange items on your order, follow the steps to select the exchange option when generating your return request. All return requests with an exchange will earn a complimentary return label.
- If you had a promo code on your order, the discount will carry over to the exchange.
- Once the returned item is received, your exchange will be approved, and shipped.
If you exchange your order on your own, use this form to let us know and we can waive your return label manually. If you create your exchange at the time of creating a return, the return label will be waived automatically.
To get the return process started visit our return portal here.
If you had a promotion on your original order, use this form to let us know to adjust your new exchange order after its placed. If you create your exchange at the time of creating a return, the discount will be carried over automatically.