How do I return or exchange an item purchased from your online shop?Updated 8 months ago

If the shoes you purchased do not fit or you would like to return them for any other reason, we have a simple process to follow. Please visit our return portal https://returns.springstepshoes.com/login.Once there, you can follow the step-by-step instructions to initiate a return or an exchange.

When you opt for an exchange through our return portal, any applicable promo codes will automatically be applied to your exchange, and we will waive the return shipping label fee. This offer stands to ensure that your satisfaction with our products is met without additional costs.

If you encounter any issues or require further assistance, you are encouraged to reach out by calling the customer support number, 877-444-6703. We are here to help ensure you have a seamless experience with our store.