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Shipping & Delivery

Learn more about shipping and delivery here.

What are your shipping and processing times?

What are your shipping and processing times?We typically process orders within 1–5 business days (Monday–Friday, excluding holidays). Once shipped, delivery depends on the service selected and can take around 3–10 business days in the U.S. or 3–14 da

What do I do when my order status is delivered, but no order was received?

If your FedEx tracking says delivered but you haven't received your order, please follow the steps below:. If you've done the above and your order did not turn up, let us know by contacting customer care using this form. Select "Delivery issue, missi

What do I do when I am missing items from my order?

Did you receive your order, and are missing items? There are a few reasons it may appear that way. For one, we ship from multiple locations, and its possible you haven't received your other tracking information. Other reasons could include the item b